When you have put in a lot of effort to acquire a lead or a potential customer, but still face difficulties in closing the sale, you may be missing out on potential revenue. We will be sharing you effective techniques to improve your sales game.
By understanding your customers, where they stand in the sales funnel, and which techniques are likely to resonate with them to secure the sale, you can boost your confidence and achieve greater revenue success.
Identify your ideal customer
Not everyone is your customer, and it is important to know your target audience. Who are the people you can help the most? Who would benefit most from your product or service? What problems are you solving, and who has these problems? This step not only saves time by avoiding talking to those who are not interested in your offering, but it can also help you close the deal more easily when you talk to those who need you.
Anticipating pushbacks
To be effective in sales, it’s crucial to be aware of what turns people off, whether related to the product or service you offer or the sales approach you use. For instance, if some people object to aggressive sales tactics, it’s best to avoid hard selling and instead consider using the puppy dog method where the customer convinces themselves. On the other hand, if the objection is related to price, focus on discussing the value and the cost savings that can be achieved in terms of time saved. Rather than trying to persuade people to overcome their objections, it’s often more effective to find alternative approaches that address their concerns.
Determine the power structure
To make your sales pitch effective and get immediate results, it’s essential to speak directly to the decision-maker. Speaking to anyone else is usually a waste of time. Instead of speaking to the front desk, it’s better to speak with the General Manager, CEO, or business owner. These individuals typically make the buying decisions and understand the problems that require your solution.
Realize when to concede
As Kenny Rogers famously sang, it’s important to know when to hold ’em and when to fold ’em. You won’t win every sale, and pushing too hard can actually drive potential customers away. Remember, just because someone isn’t buying from you right now doesn’t mean they won’t be interested in the future. If you encounter resistance during your sales pitch, don’t be afraid to back off and suggest checking in with them at a later date.
Sales skills can be a combination of innate talent and learned abilities. There are other numerous ways to boost the sales performance that could be or couldn’t be applicable to the business. For more information, feel free to reach out to Tom Hitchcock, tom@purplepatchconsulting.com.